Privacy Policy

1. Introduction

Raintree Technology ("Raintree," "we," "us," or "our") respects the privacy of every individual who visits our website or communicates with us. This Privacy Policy describes what information we collect, how we use and protect it, and your choices regarding that information. By using our website or contacting us, you acknowledge that you have read and understood this policy.

2. Information We Collect

3. Cookies and Tracking Technologies

4. How We Use Your Information

We use the information we collect for the following purposes: to respond to your inquiries and communicate with you about potential or ongoing engagements; to improve our website’s performance, content, and user experience; to analyze aggregate usage trends and site traffic; to detect and prevent security threats or technical issues; and to comply with applicable legal obligations.

5. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we rely on the following: legitimate interest for responding to contact form submissions and business inquiries; legitimate interest for collecting anonymized analytics data to improve our website; your consent where you have explicitly provided it; and compliance with legal obligations where required by law.

6. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving you. These providers are contractually bound to keep information confidential and use it only for the services they provide to us. Our current service providers include Vercel (website hosting and edge delivery) and Google Analytics (website usage analytics). We may also disclose information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

7. Data Retention

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete personal information we hold about you; the right to withdraw consent where processing is based on consent; and the right to opt out of certain data processing activities. To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10. Do Not Track and Global Privacy Control

We honor Global Privacy Control (GPC) signals. When we detect a GPC signal from your browser, we treat it as a valid opt-out request for any sale or sharing of personal information as defined under applicable law. We also acknowledge Do Not Track (DNT) browser signals, though there is no industry-wide standard for how websites should respond to DNT. Our site does not engage in cross-site tracking.

11. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), including the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, the right to correct inaccurate personal information, and the right to not be discriminated against for exercising your privacy rights. We do not sell or share personal information as those terms are defined under the CPRA, and we do not use personal information for cross-context behavioral advertising.

12. International Visitors

Our website is operated from the United States. If you are visiting from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. Where required by applicable law, we rely on appropriate safeguards for cross-border data transfers, such as Standard Contractual Clauses approved by the European Commission or equivalent mechanisms recognized by your jurisdiction.

13. Children’s Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete that information promptly. Parents or guardians who believe their child has provided personal information to us may contact us at hello@raintree.technology to request its deletion.

14. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically for any changes.

16. Contact

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at hello@raintree.technology.